The SRD status check is a critical procedure to millions of South African nationals seeking the Social Relief of Distress (SRD) Grant. The SRD grant is funded by the South African Social Security Agency (SASSA) and is a temporary relief program, which helps unemployed people, as well as those who are living in hard economic conditions, including the COVID-19 pandemic. Knowledge about the process of checking your SRD status enables its applicants to be aware and kept abreast of the progress of their payments.
In this guide we will tell what the SRD Status Check is and how to perform it, what are their typical statuses, and how you can fix possible problems.
What is SRD Grant?
Officially the SASSA R350 grant is called the SRD Grant, which emerged as an emergency funding to help South Africans with no other available income. It was first implemented when the country was in lockdown due to COVID-19 and remains one of the saving graces of financially-still-struggling people.
The applicants will need to:
- Become South African citizens, permanent residents or refugees having proper documents.
- Be aged between 18-60 years.
- And is not being awarded another source of income or government stipend (e.g. UIF, NSFAS or other grants).
- Be unemployed.
Why is SRD Status Check Important?
The followings are important reasons why a status check should be conducted:
- Track Progress of Applications: You will know the status of your application; whether it has been denied or has been approved or is still in process.
- Payments: Find up-to-date payment date and payment processing details.
- Error Detection: Detects missing documents, mismatched information etc.
- Appeal Process: Status checks also aid you in discovering why your application is rejected and pursue the appeal process.
How to Perform an SRD Status Check
To verify your SRD status there are a number of options:
- Through the SASSA SRD Portal on-line
- On the official site, go to: https://srd.s assa.gov.za
- Move to the bottom of the page, where you can find the section of the application status.
- On the page, you should feed your South African ID number, and the cell phone number you used to register.
- Press the button- “Submit” in order to access your current status.
- Via WhatsApp
- Keep the SASSA WhatsApp number: 082 046 8553
- Post the message, Status
- Enter your ID number and cellphone number following the prompt.
- The status of applications will be sent to you in the chat.
- Through USSD Code
- Call 1347737# through a registered cellphone number.
- Click on the prompts to see your status.
Understanding SRD Status Messages
When you check your SRD status, you might see one of the following messages:
| Status | Meaning |
| Pending | Your application is still under review. No final decision yet. |
| Approved | Your application has been accepted. Wait for payment updates. |
| Declined | Your application did not meet the eligibility criteria. |
| Payment Date Available | Your grant is ready, and the payment date is scheduled. |
| Reapplication Required | You need to submit your application again for the new cycle. |
What Can You do when your SRD Application is Refused
In case your status is revealed as declined, do not be panic there is an appeals procedure:
- Visit: https://srd.dsd.gov.za/appeals
- Enter with them using your ID and cell phone number.
- Choose the year of the rejected case.
- Give logic and reasons for appeals.
- Give a submission and await feedback, which could take a series of weeks.
Note: They should send the appeal within 30 days after getting the notification of decline.
Causes of SRD Decrease in Commonness
- You are getting another social grant.
- The ID or the phone does not match the records.
- You are registered on UIF or you have recently worked.
- You earned an income that was greater than the qualification level.
- Multiple or duplicate applications.
Tips to Ensure SRD Application Success
- Double-check personal details: Incorrect ID or contact information is a common cause of errors.
- Use the same phone number: Always use the registered cellphone number when checking status or appealing.
- Monitor your bank account: If you chose bank deposit as your payment method, ensure your account is active and in your name.
- Check regularly: Stay updated by checking your status at least once a month.
- Respond to updates: Follow up if you receive messages from SASSA requesting more information.
Final Thoughts
SRD status check is a necessary device to the individuals who have already applied to the SASSA R350 grant. It will bring you peace of mind and act as the means of essential information about your application and take the required action. No matter what takes place with your application being on hold, approved or denied, the first thing you do is to know. You need to know because it is the key to obtaining the assistance you need.
To find more correct and up-to-date information consult official SASSA sources and never non-official websites.